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Dr. Daniel Smith interviews Dr. Kathy Petersen, GP partner and clinical lead at Northeast and North Cumbria ICS, about her work addressing health inequalities. Kathy shares her strategy to improve access for vulnerable adults who miss appointments due to disabilities, mental illness, or other complex needs. She discusses introducing an "adult not brought" appointment code and the importance of reasonable adjustments like extended appointment times and transport support. The video highlights the positive impact of these changes, including a reduction in missed appointments at a South Tyneside hospital. Kathy emphasizes the need for a more inclusive healthcare system that benefits all patients, particularly those facing financial or accessibility barriers.

This video features an insightful discussion on health inequalities, hosted by Dr Daniel Smith, a respiratory physician and editor-in-chief of Medical Care – driving change. He interviews Sarah Tilsed, Head of Partnerships and Involvement at the Patients Association, about the organisation's vital work in addressing health disparities. The conversation explores how social determinants—such as income, transportation, and digital access—affect patients' ability to receive care.

In this video, chair Dr Ruw Abeyratne is joined by Dr Aicha Bouraoui and Dr Katie Malbon to explore health inequalities and raise awareness of health inequalities in the NHS. They discuss the prevalence and effect of inequality among their patients, the lack of confidence physicians have in discussing health inequality during routine care, prevention, and how clinicians can intervene when they become aware of socioeconomic factors hindering their health outcomes. They focus on the importance of seeing a patient as a whole, not just treating the condition they present with.

Dr Katie Malbon, consultant paediatrician interviews Sara Sabra, a rheumatology patient. They discuss Sara’s experience of her condition, her experience with the NHS, the importance of education and knowledge regarding healthy lifestyles as a preventative measure. Sara highlights the importance of being treated holistically in a medical setting and encourages fellow patients to be inquisitive and ask questions of their clinicians.

In this interactive webinar, you’ll hear from Rory Cellan-Jones, former BBC journalist and technology correspondent; Dr Anne Kinderlerer, digital health clinical lead at the RCP; Dr Hugh Rayner, retired consultant physician and nephrologist, and Dr Charlotte Sharp, consultant rheumatologist. The panel will be discussing current practice with communicating with patients, the future of written communications and the role of AI. With an opportunity for questions from the audience.

Hugh Rayner explains why he started writing his outpatient letters directly to patients back in 2005 and how it improved his relationships with patients.

Dr Josephina Price discusses A book about getting older with author Dr Lucy Pollock.

Our experts introduce key concepts in pharmacogenomics and describe the current evidence base.

We demonstrated reduction in harm in high risk people and facilitated patient initiated follow up to increase clinical capacity.

We interpret and explain complex genomic information to patients and their families whilst exploring the impact of a diagnosis within the family.

I have not taken the most typical route into clinical genetics, but I am glad that I did.

Isla Veal discusses her team's work on physical activity and exercise with cancer patients.

Our experts explore a respiratory digital toolkit which comprises a self-management app for patients, a wraparound toolkit for clinicians and data dashboard for commissioners.

The potential benefits of self-referral, its effects on health inequalities and the factors which enable self-referral.

Rachel Tattersall explores the creation of a co-designed a single front door integrated MSK service.

Explore the collaborative work between RCP, NHSE and the Patients Association in developing a national outpatient strategy.

Outpatients services are particularly well placed to capitalise on transformation through innovative pathways and digital technologies.

An analysis of the first three summits held in Liverpool and reflections on patient centred principles.

Dr Vin Diwakar explores the history of outpatient care as part of the first outpatient summit.

Dr Anne Kinderlerer explores what good care looks like from the perspective of patients, clinicians and the system.

Our contributors feedback on their experience of the day.

Our contributors feedback on their experience of the day.

A session from summit 3 exploring how we can improve the experience for patients and clinical outcomes.

A session from summit 3 exploring why patients may or may not wish to have a remote consultation.