A patient voice: health coaching

Experts Lynne Quinney, Aisha Shah and Ruth Harvey share their improvement journey and driving change as part of a clinical team. They explore why and how we should work partnership with patients.

Aisha Shah

Patient intern, UCLH

Ruth Harvey

Senior improvement facilitator

Lynne Quinney

Patient and Carer Network (PCN) representative, RCP

 

Published

16 May 2023

Theme

Leading change

Sub Theme

Improvement tools & techniques

About

Experts Lynne Quinney, Aisha Shah and Ruth Harvey share their improvement journey and driving change as part of a clinical team. They explore why and how we should work partnership with patients.

Further resources

Video

The Health Foundation: behind closed doors

To help clinicians to support patients, we need to consider what happens in the private space of the consultation room.

Reading

Moving Medicine: amputee conversations

Spending a moment to set the scene and ask permission can open a constructive person-centred conversation around behaviour change. 

Video

Webinar: Patients and PSIRF: changing culture

Our speakers in this session are Dr Tracey Herlihey, head of patient safety incident response policy at NHS England and Dr Henrietta Hughes OBE, patient safety commissioner.