Dr Kathy Petersen on the prevention of adult not brought strategy

Dr Daniel Smith interviews Dr Kathy Petersen, GP partner and clinical lead at Northeast and North Cumbria ICS, about her work addressing health inequalities. Kathy shares her strategy to improve access for vulnerable adults who miss appointments due to disabilities, mental illness, or other complex needs. She discusses introducing an "adult not brought" appointment code and the importance of reasonable adjustments like extended appointment times and transport support.

The video highlights the positive impact of these changes, including a reduction in missed appointments at a South Tyneside hospital. Kathy emphasises the need for a more inclusive healthcare system that benefits all patients, particularly those facing financial or accessibility barriers.

Dr Dan Smith

Editor-in-Chief of Medical Care - Driving Change and respiratory consultant

Dr. Katherine Petersen

GP partner and Strategic clinical lead for North East North Cumbria ICB in learning disability, neurodivergence and mental health

Learning disability network

 

Published

04 March 2025

Theme

Health inequalities, Leading change

About

Dr Daniel Smith hosts a discussion with Dr Kathy Petersen on her work to address health inequalities by improving access for vulnerable adults who miss appointments due to disabilities or complex needs. She highlights the introduction of an "adult not brought" code and the importance of reasonable adjustments, leading to reduced missed appointments and a more inclusive healthcare system.

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