Outpatient care strategy

The RCP and NHS England’s Outpatient Recovery and Transformation Programme are jointly working to develop a new strategy for outpatient care, setting out new ambitions for outpatient care and the actions we need to take to deliver real change.

Wednesday 4 October 8am - 4pm

The Outpatient Transformation Conference South 2023

The Convenzis Outpatient Transformation Conference provides secondary care leaders with some direction and insight into the NHS Outpatient Transformation Programme.

The event location is 15 Hatfields Conference Centre, London.

Key Learning Points

Outpatient Transformation Programme: core aims and challenges.
Video consultations in secondary care: implementation and best practices
Patient Initiated Follow Up: empowering the patient
Improving referral and triage processes
Improving support for self-management

Summits

Summit 1: Stakeholder engagement

25 May 2023

Summit 2: Accessing quality care

21 June 2023

Summit 3: Future models of care

6 July 2023

Case studies

Explore examples of outpatient care improvement projects across the healthcare sector.

Blogs

Get involved

The patients association survey

If you’ve visited outpatients lately, we want your feedback.

The patients association survey poster

Advertise the survey to your patients with this printable poster.

RCP outpatient care strategy survey

If you're a clinician or patient, share your ambitions for a future national strategy.

Further resources on outpatient care

PDF

Modern outpatient care: Principles and practice for patient-centred outpatient care

The RCP's clinical framework for service planning and delivery in the context of the difficult UK national health landscape.

PDF

Clinically-led specialty outpatient guidance

GIRFT and OPRT teams outline actions services can take to tackle escalating demand for outpatient appointments.

PDF

Rebuilding the NHS: Resetting outpatient services for the 21st century in the context of COVID-19

The RCP and RCGP set out principles and recommendations for the reset. We hope they will help integrated care systems.

PDF

Engineering Better Outpatient Services

The Surrey Heartlands Health and Care Partnership worked with the RCP to clarify the needs of patients, staff and the systems that support and deliver local outpatient services.

Feedback

We would like your feedback to improve Medical Care - driving change

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