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Watch: The Patients Association - Outpatient Experiences
The Patients Association is an independent patient charity campaigning for improvements in health and social care for patients. In this video outpatients talk about their recent experience as an outpatient.
Further resources on outpatient care
Clinically-led specialty outpatient guidance
The Getting It Right First Time (GIRFT) and Outpatient Recovery and Transformation Programme (OPRT) teams have produced this guide which outlines actions services can take to tackle escalating demand for outpatient appointments.
Clinically led specialty outpatient guide April 2023
Engineering Better Outpatient Services
The Surrey Heartlands Health and Care Partnership (SHHCP) invited the Royal College of Physicians (RCP) to work with them to help clarify the needs of patients, staff and the systems that support and deliver local outpatient services.
Engineering Better Outpatient Services Surrey Heartlands
Next steps for integrating primary care: Fuller Stocktake report
This is the final report of the stocktake undertaken by Dr Claire Fuller, Chief Executive-designate Surrey Heartlands Integrated Care System and GP on integrated primary care.
Next Steps For Integrating Primary Care Fuller Stocktake Report
Rebuilding the NHS
In this document, the Royal College of Physicians (RCP) and the Royal College of General Practitioners (RCGP) set out principles and recommendations for the reset. We hope they will help integrated care systems and/or the organisations that comprise them.
Rebuilding The NHS Policy Outpatients 2020