Summit 3: Future models of care

Outputs from the third of our summits on the outpatient care strategy.

video

Introduction to future models of care

Summit 3 opens with a session exploring how we can work to improve the experience for patients and clinical outcomes, emphasising how empathy and the patient and carer voice should be woven throughout the approach to outpatient care and its future ambitions.

Speakers

Dr John Dean, clinical vice president, RCP
Eddie Kinsella, chair, Patient Carer Network, RCP

Blog

Dr Theresa Barnes: Reflections from outpatients summits 2 and 3

The need to provide care to meet an individual patient’s needs. This includes taking into account the multiple health conditions of a patient, their individual health needs, but also their individual circumstances and preferences for interacting with health services. A change from ‘what’s the matter?’ to ‘what matters?’

video

Patient perspectives on remote consultations

This session explores why patients may or may not wish to have a remote consultation, and who should make the decision about the type of consultation offered.

Speakers

Dr Theresa Barnes, outpatients clinical lead, RCP
Sarah Tilsed, head of patient partnership, Patients Association

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