Our experts discuss how the patient safety incident response framework (PSIRF) is changing the culture amongst healthcare workers and what this means for individuals. Dr Henrietta Hughes discusses the events leading up to the creation of the patient safety commissioner role, her priorities, the role of leaders and ‘what matters to you.’ That is, why we must listen to patients and what happens if we don’t.
Webinar: Patients and PSIRF: changing culture
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Patient Safety Commissioner Dr Henrietta Hughes
The commissioner’s core role will be to promote the safety of patients and the importance of the views of patients in relation to medicines and medical devices.